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Legal

Terms & Conditions

Last updated: 4 November 2026

These Terms and Conditions apply to all services provided by Mr Muscles Carpet & Upholstery Cleaning, including SMS messages sent and received as part of our customer messaging and booking notifications. Your use of our services constitutes acceptance of these terms.

Services & Minimum Callout

We provide professional steam extraction deep cleaning for carpets, rugs, sofas, mattresses, and commercial upholstery across Gloucester and Gloucestershire. Please note that a minimum callout charge of £75 applies to all jobs.

Messaging Consent

By providing your contact details, you consent to receive communications from Mr Muscles Carpet & Upholstery Cleaning. Consent can be given through various channels including, but not limited to, our website contact/booking forms, paper forms, or verbally during customer interactions. We will not send marketing SMS messages without your prior consent, in accordance with the Privacy and Electronic Communications Regulations (PECR).

Message Types and Frequency

Messages sent by Mr Muscles Carpet & Upholstery Cleaning may include booking reminders, appointment updates, quote details, promotional offers, and service follow-ups. Message frequency depends on your interaction with our services.

Data Rates and Charges

Standard message and data rates set by your mobile network provider may apply to any SMS communications.

Opt-Out Instructions

To stop receiving SMS messages from Mr Muscles Carpet & Upholstery Cleaning, you can reply STOP to any of our text messages at any time. You can also contact us directly at info@mrmusclescarpetcleaner.co.uk to request removal.

Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal data in relation to our services and messaging.

Compliance with Laws

Our communications and operations comply with all relevant UK laws and regulations, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date.

Contact Information

For queries regarding these Terms & Conditions, please contact us: